Policies

Customer Policy

Terms & Conditions
Age requirements: You must be at least 18 to order any product from us. Some items listed on this website may be illegal in your area for possession by those under 21. It is your responsibility to check all local laws concerning the ownership, use and possession of any item on this website. By placing an order, you agree that you are of legal age, that you have read our terms & conditions, and that you take full responsibility for obeying all federal, state and local laws, restrictions, and regulations!

Auto law Legal Status Terms
IN COMPLIANCE WITH FEDERAL STATUTES:
Read carefully all conditions set forth below.
By placing an order with us, you agree that you meet any or all of the following criteria.
Federal law prohibits shipment of automatic knives across state lines, with the following exceptions:
(1) to civilian or Armed Forces supply or procurement officers and employees of the Federal Government ordering, procuring, or purchasing such knives in connection with the activities of the Federal Government;
(2) to supply or procurement officers of the National Guard, the Air National guard, or militia of a state, territory or the District of Columbia ordering, procuring, or purchasing such knives in the connection with the activities of such organization;
(3) to supply or procurement officers or employees of the municipal government of the District of Columbia or the government of any State or Territory, or any county, city or other political subdivision of a State or Territory (4) to manufacturers of such knives or bona fide dealers therein in connection with any shipment made pursuant of an order from any person designated in paragraphs (1), (2), and (3).

Legal Status of Products

It is the responsibility of the buyer, not the seller, to ascertain, and obey, all applicable local, state, federal and international laws in regard to the possession, and use, of any item purchased from Mil Spec Depot Inc. All equipment is sold subject to public law 90-351, title III, U.S.D., Section 2511, and any local, state or federal ordinances. Consult your local and state laws before ordering if you are in doubt. Absolutely no sales to minors. By placing an order, the buyer represents that the products ordered will be used in a lawful manner and that the he/she is of legal age. Mil Spec Depot LLC will not be held liable for the misuse of any product purchased from us or any of our distributors & dealers.

Return Policy

1. Return for credit or exchange must be in original condition and in original package such as; unworn, unwashed, and untagged (if any).
2. Return for credit or exchange must be made within 10 days of receipt. Anything over 10 days will not be accepted.
3. To cancel a order(s) you must notify us within 4 days after the order is placed, or else a 20% restocking fee will be charged.
4. Return shipping is at the buyers expense and item(s) will be subject to a 20% restocking charge, any refunds will not include shipping and handling.
5. Special orders and Clearance item(s) are not acceptable for return or exchange.
6. We have the right to refuse any returns or exchanges.
7. No credit or exchange will be authorized without a Return Authorization Number (RA#).

To request a Return Authorization (RA#)

By e-mail: cs@milspecdepot.com Please include in your email:

1. the order number
2. the item(s) being returned
3. the reason for return
4. specify for refund or exchange (a shipping cost will be charged for exchange)

An Return Authorization Number (RA#) will be issued to you via e-mail within two business days.

Please include a copy of the invoice or packing list, clearly write the RA# on the outside of the package and return the item(s) to:

Please check the availability of product and shipping approximations of each item in your order to ensure timely delivery of your order.